Bay Quilts

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Shipping & returns

SHIPPING INFORMATION

 

• We offer a flat rate of $7 for all shipping orders. 

• We ship our packages with priority mail that typically takes 2-4 days in transit after order has been processed.

• If you need your item sooner please call the shop to upgrade to 1-2 day delivery. 510-558-0218

• After your order is packaged and is ready to be shipped we will send your an email with a shipping conformation and tracking number.  

• Orders are typically processed within 2/3 business days but we try our best to fill each order on the same day as the order come in. Please note that this is an estimate and can be longer when an order contains lots of yardage to be cut.

• We take great care packaging up your fabric and products carefully so it gets to you safely so you can start creating and quilting!

• In the unlikelihood that your items do get damaged in the shipping process we will gladly replace any damaged items. We will provide you with a return label to send it back to us and we will send you a the new item(s).

• A FREE GIFT is included in every web order.

 

RETURN INFORMATION

Our products may be returned for a store credit within 30 days of original purchase, provided they are unopened and in like-new condition. Return shipping will be at the expense of the buyer. All returned goods must include a copy of the receipt, your e-mail address, shipping address, and phone number.

 

Send all returns to

Bay Quilts

5327 Jacuzzi St

Richmond, CA 94547

 

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